Shipping & Order Status

On this page you can check on your order status or find out general shipping info. Sancor™ ships most Envirolet® System orders via UPS® (or equivalent courier service if required) right to your front door!

Current Shipping Info
Most Envirolet® Composting Toilet Systems are currently shipping in approximately 10-14 days from time of order. We are always working hard to try and improve delivery time. After your system ships, you will generally receive it within about 2-7 days, depending on your location, type of system and UPS® (or equivalent courier) shipping times.

Special Orders
Certain items may add extra time to your order (e.g., special colors, such as granite, or special fittings, etc.). Special sales or promotional events may also slow shipping times down due to high demand.

Require a Specific Ship Date?
Please be sure to contact us if you have any questions or require a specific or later shipping date (i.e., for spring/summer installation).

S&H starts at only $139 within the United States
Envirolet® Systems and parts are shipped via UPS® (or equivalent courier) to the continental United States. Shipping & handling for complete Envirolet® Composting Toilet Systems to locations within the continental United States start at $139.00. See all shipping rates.

Alaska, Hawaii & Remote Locations
Shipping charges for Envirolet® parts are calculated by weight. All Alaska and Hawaii orders will have an additional fee added to the regular S&H charge. Extra S&H charges may apply to remote locations in Alaska or Hawaii. Alaska and Hawaii orders ship via Air.

Some remote continental USA locations may also have extra S&H charges applied to regular S&H. We will contact you if extra charges apply. Call or email if you have any questions regarding your location.

Extra S&H charges may be applied to system orders for extra items such as solar panels, extra vent pipe, etc.

Want to contact us?
If you have any questions regarding shipping, please do not hesitate to contact Sancor™:

USA Toll-Free: 1-800-387-5126
Canada Toll-Free: 1-800-387-5245
International: 416-299-4818

Check On Your Order/Request Ship Date
Use your Order #, last name and email address to check on the status of your purchase from®. Envirolet® Systems are shipped as soon as possible. For your convienience, you can request a later shipping date (many customers like to hold their Envirolet® order until they are going to install it).

Please enter all of the required information and press the Submit button. Certain information is required to authenticate the request. Be sure to enter all info correctly.

Your Order # *Required
Your Name (First and Last) *Required
Your Email Address *Required
Your Phone Number Optional
Your Desired Ship Date if applicable
After submitting this form, you will receive an email update as soon as possible.

For a faster response, please call our Customer Service Dept. toll-free 8:30am to 4:00pm, Monday to Friday.

CONTACT US | USA Toll-Free 1-800-387-5126 | Canada Toll-Free 1-800-387-5245 | Help Desk
Please visit our contact page for more info.

Please visit either CANADA | EUROPE | UK | JAPAN

Copyright © 2018, Sancor Industries Ltd. All rights reserved. Envirolet®,© and© are registered trademarks of Sancor Industries Ltd. Sancor™, Envirolet® VF™, VF™, FlushSmart™, EnviroletCare™, Automatic Six-Way Aeration™ and Works-in-a-Drawer™ are trademarks of Sancor Industries Ltd.